BENGALURU, India - In a bid to hold off competition, especially from its U.S. rival and eCommerce behemoth Amazon, the world’s largest retailer, Walmart is now set to boost its workforce in India.
A little over a week after announcing that it expects to create at least 30,000 direct and indirect jobs by setting up 15 wholesale Cash and Carry stores in India’s northern state of Uttar Pradesh, Walmart India is now looking at ramping up its tech team.
According to reports, Walmart is now aiming at hiring about 1,000 more people for technology roles in India, not only to hold off competition but also to drive more product ownership out of India.
A report in The Economic Times quoted Walmart chief information officer Clay Johnson as saying, "We are trying to be more product-oriented. We have taken whole projects and moved them over to drive the Indian ownership of the product.”
Johnson reportedly added, "A lot of our Internet-of-things work that sits in our stores, a lot of those end-to-end products is done here, with the sensors and the data.”
The report further noted that Walmart's return process for its 5,000 U.S. stores was completely developed in India and the strategy has helped the retailer retain talent.
It further noted that Walmart's technology attrition is at industry levels, witnessing normal attrition spikes around the two-year and seven-year marks.
Walmart currently has technology operations in Bengaluru and Gurugram, and hires about 1,800 employees.
Further, India is the only country apart from Ireland to host Walmart Labs outside the U.S.
Johnson pointed out, "We have Walmart Labs, which is eCommerce. You have My Group which is global business services.”
The company is now reportedly working with a slew of Indian IT services providers to co-innovate solutions.
Analysts have pegged Walmart’s IT spend at about $10 billion a year, which makes it among the world's largest tech spenders.